You are currently viewing A Complete Guide For Setup WhatsApp Business Account in Tally Prime

A Complete Guide For Setup WhatsApp Business Account in Tally Prime

In today’s digital age, seamless communication is essential for businesses. One way to streamline communication is by utilizing WhatsApp Business in Tally Prime. This guide Setup WhatsApp Business Account in Tally Prime will walk you through the step-by-step process of signing up for WhatsApp Business in Tally Prime. By following these instructions, you can easily add the registered business WhatsApp number in Tally Prime and begin sending documents to the WhatsApp numbers of your parties.

Setup WhatsApp Business Account in Tally Prime

Step 1: Signing Up for WhatsApp Business

To use the WhatsApp feature seamlessly, you need to sign up for WhatsApp through Interact, our business solution provider. Your Tally partner will guide you through the process and assist you in creating your Interact account, registering you for a WhatsApp Business account, and activating your WhatsApp Business subscription.

Step 2: Requirements for Sign Up

Before beginning the sign-up process for WhatsApp Business, ensure that you have the following:

  • A valid phone number
  • An active business website
  • A valid TSS with at least 1 month validity

Your Tally partner can provide you with more details about these requirements.

Step 3: Creating Your Interact Account

Creating Your Interact Account

  1. Open the Tally Customer Portal at and log in using your portal credentials.
  2. Select WhatsApp for Business and verify the pre-filled details. Enter your email ID again to confirm its accuracy.
  3. Click the submit button to send the request to your Tally partner.

Upon receiving your request notification, your Tally partner will share the details with Interact through an account creation form. Once your Interact account is created, you will receive an email containing your username and password for the Interact account.

Step 4: Adding Your Contact Number to WhatsApp Business API Account

  1. Log in to your Interact account using the provided username and password.
  2. Go through the important information section to understand the differences between WhatsApp Business API and WhatsApp personal/business accounts.
  3. Agree to Interakt’s terms and conditions and privacy policy.
  4. Click the “Add Contact Number for WhatsApp API Account” button to proceed.

Step 5: Creating Your Meta Business Account and WhatsApp Business Profile

Meta Business Account and WhatsApp Business Profile

  1. If you don’t have a Meta business account, create one and fill in your business information.
  2. Create or select your WhatsApp Business API account and enter the required details.
  3. Verify your phone number and complete the setup process.

Step 6: Activating Your WhatsApp Subscription

Activating Your WhatsApp Subscription

After completing the sign-up process, reach out to your Tally partner to activate your WhatsApp subscription. Once activated, you will receive a confirmation email with the subscription details.

By following these steps, you can successfully sign up for WhatsApp Business in Tally Prime and begin utilizing this seamless communication feature for your business needs. Now you can set all for Setup WhatsApp Business Account in Tally Prime.

Step 7:Recharge Wallet on Interakt

Once you have signed up with WhatsApp, all the business conversations with your parties are based on the pricing policy of Interakt. Therefore, you will need to recharge your Interakt wallet when there is low wallet balance. You can recharge the walletr through your Tally Partner or do it yourself directly from TallyPrime or by logging in to the Customer Portal.

From TallyPrime

  1. In TallyPrime, press Alt+M (Share) > Manage > Recharge Wallet.
    The ONLINEBUY screen appears, displaying the Billing Details and the Order Summary for TallyPrime with WhatsApp – Top Up.
  2. Verify and update the details, as needed, and select I agree with the Delivery Policy…,   and click Proceed to Payment.
    Select your preferred payment mode, and ensure that the payment for recharge is successful.

All Images from

Leave a Reply